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Sites for Consumers |
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Consultation Room
 Do your customers find it difficult to talk about bowel conditions?
The introduction of consultation rooms in the pharmacy has helped to create an environment where customers are more willing to speak openly, but due to the sensitive nature of this subject area they may still find a conversation on bowel conditions difficult.
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 New pharmacy resource!
Boehringer Ingelheim Consumer Healthcare (BI CHC), expert in bowel health, continues to provide educational resources on bowel conditions and has launched the Bowel Health Consultation Room Flip Chart for pharmacists and pharmacy support staff. This has been developed to help reduce the embarrassment factor and aid understanding, to make customer interaction easier.
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The Bowel Health Consultation Room Flip Chart:
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A highly visual educational resource, designed to aid dialogue with customers in a user-friendly format
The flip chart is A5 sized and divided into three key sections - 'the digestive system', 'overview of bowel conditions' and 'useful resources'
The pages of the flip chart are double-sided - one side for pharmacy staff and the other for customers
Pharmacists and support staff are provided with detailed information on each topic, while customers are presented with diagrams, pictures and lifestyle advice
The flip chart has been developed in association with a multidisciplinary group of expert advisors with an interest in lower GI disorders, so you can be assured that it will be a highly valuable resource that will assist with your everyday practice |
| For expert advice on using the Bowel Health Consultation Flip Chart and Top |
| Communication Tips click |  |
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